FAQs
How do I know I need therapy?
The choice to enter therapy is a very personal one, and for some, it can be very difficult to take this step. I have at times heard people express to me their insecurity that the issues on their mind are not worth their therapist’s time. Let me assure anyone reading this that therapy is for everyone, at any time, for any reason. If you are overwhelmed, uncertain, unsettled, or simply curious about yourself, come to therapy and feel welcome.
How can therapy help me?
This is the first and most important question that a therapist and client ask together. People tend to come to therapy with some goal in mind - to feel better, to make change, to deepen understanding, etc. This goal will likely be a primary driver of therapy, in addition to other goals that become clear as you go deeper in your therapeutic work. If you are thinking of embarking on a therapeutic journey, take some time to reflect on the forces in your mind and in your life which contribute to stress and unhappiness.
How long does therapy last?
The answer to this question depends upon many factors. For some, therapy is a lifelong process of self-exploration and transformation. For others, therapy provides short-term support during times of crisis or of substantial growth. Ask yourself how therapy might best fit into your life as you take the steps to get started.
How do I get started?
You can contact me by email (crystal@ctpsychotherapist.com) or phone (614-219-9294) to set up an initial consultation or initial therapy session. I will conduct a thorough assessment of your goals, needs, and history in our first few sessions.
Do you take insurance?
I am currently an out-of-network provider. I use Reimbursify to assist with clients who want to use their out-of-network benefits to help pay for sessions.
Curious about your out-of-network benefits? If you scroll to the bottom section of any page on my website, you will see a blue tab that reads “Use Your Insurance”. Click here, then click the button reading “Verify Your Benefits” and enter your information into the appropriate fields to find out more.
What if my insurance denies payments?
Denials for out-of-network reimbursement can happen for a variety of reasons having to do with your particular plan, the speed with which claims are submitted, and the documentation I produce for you. The first step is informing me that the claim has been denied. I will then help to determine the reason why and make the appropriate corrections to pursue reimbursement.
Do you offer in-person sessions?
At this time, I am offering only virtual sessions to clients in Illinois, Ohio, and D.C.
What if I need help between sessions?
You are welcome to communicate with me between sessions via email. I use a HIPAA compliant workspace to protect any PHI included in emails. However, you must be aware that I may not immediately see or be able to respond to any requests made via email. In the event of a life-threatening emergency or mental health crisis, I advise you to call 911. For emergency mental health support, utilize the following helplines:
NAMI Helpline: 1-800-950-NAMI (6264)
Suicide and Crisis Lifeline: 988
National Mental Health Hotline: 866-903-3787